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1.5 Based on 54 reviews
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    • Windows 3
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    • Very fair 1
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    • Unresponsivness 6
    • Customer service 5
    • Installation 5
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Had 7 windows installed 9 years ago. Everything was fine until about 2 months ago. 2 springs snapped on 1 of the windows and I had to prop the window open with a piece of wood. Called the office from which we purchased, only to find out they closed. The 877number is just a bunch of advertiments. Had to look online for another number. Anyway, had to wait a full month to get someone out to look at the window. They gave me a 1pm-3pm time... Read more

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Where do I begin!!!! They plugged into my elderly neighbors house to use their compressors to roof my house, when I had someone home they could have asked to plug them in inside my home. Had to go offer my neighbor $20 to cover the costs. Very embarrassing. They had me pay $500 for lead abatement since the original siding on the house had lead paint. But they did not do the lead abatement they left lead paint chips all around my house. Called... Read more

Was this review helpful? 2 1

I purchased Champion siding and windows. I have had nothing but problems with them. I am very dissatisfied! The warranty stinks and the windows are Junk! I have had to have the windows replaced 5 times. They steam up and rust in between the panes of glass. The siding cracked but they could not fix it because the color of siding ( Wheat-Light Tan) isn't available anymore. So I had to seal the crack myself with chalking. What kind of service and... Read more

Was this review helpful? 2 1

We ordered 11 windows from Champion. 9 windows are in two were on order because after three attempts at measuring the two windows were ordered the incorrect size. The old windows were installed without screens or the airconditioner reinstalled. The old windows were screwed shut so they could not be opened for three weeks we suffered without the use of the livingroom, since the old windows were broken when they were removed. Then on this... Read more

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We had Champion install a sunroom in spring 2015. We were very very pleased with the installation but also the installers. Our experience with Champion was a good one from our rep, Mr Leanord, Mr Witt, and the young men who did the installation. Now a year later on one window a small strip of window insulation has peeled off. We have called Champion 30 plus days ago to ask for some assisstance on replacing that strip. To date we have not... Read more

Was this review helpful? 3 1

Windows getting foggy called act like its normal! They should come out and replace the bad Windows !

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5/2016 - I had my windows and doors installed by Champion 9 years ago and it went OK then but getting the company to fulfill it's service guarantee is not worth the headache. The manager of the Chicago office - a guy named CALEB - is particularly rude and sketchy. I think this place makes most of it's money ripping off unsuspecting home owners after storms, etc and then doesn't fulfill it's obligations. The worst part is their rudeness and... Read more

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SALES PERSON CAME TO MY HOUSE. I WAS JUST LOOKING AS I TOLD HIM. AT THE END HE WANTED THIS SALE AND TOLD ME I WOULD NOT BE BILLED UNTIL AFTER THE INSTALL. RECIEVE THE BILL WITH INTEREST.CALLED CHAMPION ON CAMBELLS RUN ROAD IN PA. THE SALES MANAGER CALLED BACK AND SAID IF YOU WANT TO CANCEL THERE WILL BE 1,800 FEE. THIS MAN COULD CARE LESS THAT HIS STAFF MEMBER LIED JUST TO GET A SALE. CHAMPION SHOULD NOT TELL PEOPLE WHAT THEY WANT TO HEAR AND... Read more

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I bought an atrium door eight years ago. I thought I'd try Champion since the concept sounded great. That is, they manufacture, install, and service their products, therefore no finger-pointing if problems develop. Knowing there was a possibility I'd need replacement windows and doors down the road, this would serve as a test of the company. I'd previously replaced my front entry door and sidelights with a ThermaTru door and that was the biggest... Read more

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Bought house with a Champion Windows Sun Room . Warranty is not covered because I'm a new home owner. Don't stand behind Windows or screens .Have to pay Warranty of $175.00 a year. Then for parts. The worst warranty I have ever come in contact . I would advise anyone not to use this company. After sell you are on your own. Name of company has a big name. But, service forget it. There are other companies in area you may want to try. A little... Read more

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