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  • Customers like
    • Windows 2
    • Installers 2
    • Very fair 1
  • Customers don't like
    • Customer service 5
    • Installation 5
    • Unresponsivness 5

We had a sunroom installed. Product seems to be good. Installers work was less that adequate. Could not reach anyone for two weeks to register complaint. Will not recommend this company to anyone. Add comment

Replaced 21 windows in my home using Champion in Denver, wanted to support local business. Had an energy home audit done on my home and the infrared camera detected that all of the Windows leaked badly. Called Champion service, they came out, I showed them the audit results and the tech proceeded to inspect the exterior. His determination was exterior sealing failure which they do not cover. OK,... Read more

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Sorry I ever invested my $ in my Champion windows four years ago when I replaced all of my windows in my home. Filed a complaint today with the Better Business Bureau because of the lack of customer service and communication in the Atlanta office. Upon discovering a leaky window, Brooks, the technician manager was a no-call, no-show on Dec. 7 after it took over 3 weeks just to get a returned call... Read more

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We have our windows installed by you guys are in front door we bad trouble with the windows before we had a hard time for you to contact us back now I have a problem with my doorlock that is not working right I called twice left my phone never no return calls y'all get our money after the job done but where we have trouble after the fact you just don't want to come back to fix the problem Add comment

Approximately 4 years ago we had all our windows replaced with Champion Windows. I truly believe the installer took short cuts and did not adequately Insulate the windows. Ther are all drafty and when the wind blows the blinds actually move. They are cold and drafty. The windows that these replaced were far better than what we have now. They are not the quality The salesman stated they were.... Read more

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We have been our house for four months now we are still waiting on two replacment windows that were ordered at least 6 weeks before we bought the house.I have talked to champion 5 times im the last 4 months and have had no satafaction from them I am not satafied at all with the service at all. Add comment

I replaced the Amsco builder quality windows with Champion windows about 9 months ago. While they are costly and the salesmen will say they are high quality windows they are not better than the AMSCO windows. Noise levels are the same and I specifically asked the windows be quieter. So far this winter I have noticed my house is drafty which is new. I'm waiting to see what the heating bill will... Read more

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As of Nov 24,2015 we are dissatisfied with Champion Windows, We purchased windows in 2006 in Virginia and they were put in with precision and well done, the workmanship was outstanding. So when we decided to put the windows in our home in NY state, in 2011 they were again done right. So in October 2015 We decided to finish doing the house and do another door, well now we begin our nightmare. 1.... Read more

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I called to see about getting my windows repaired and was told that it would cost me 175.00 for them to come out. I feel that this way to much. I received a letter from the division manager and he wrote that it was more than fair due to the warranty covering parts and labor. Add comment

I purchased a Champion patio door on 9/25/2015. I chose Champion rather than Pella, even though the cost was comparable. I made the wrong decision, for the reasons listed below: 1. Unethical sales approach - the Champion salesman "gave me" a preferred price provided that I give him copies of the quotes I received from other patio door companies. For the record, I did not give that information to... Read more

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