Champion Windows Manufacturing Complaints and Reviews

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  • Customers like
    • Installers1
    • Very fair1
  • Customers don't like
    • Installation4
    • Service quality materials2
    • Unresponsivness2

  • Jul 29
  • Home Construction and Repair
  • Kyle, Texas
  • 27
  • REVIEW RATING 3/5

they will sell you champion windows and install a total different window bad business piece of *** and with the trim they used on siding leaks in behind the siding because it is not a new construction window, it is a replacement window before you know it water will get behind the trim and ruin your insulation the sill will deteriate over time along with the mold build up all the time while paid... Read more

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  • Jul 09
  • Building Products
  • Bloomfield, Connecticut
  • Champion Window
  • 1
  • 1
  • 213
  • REVIEW RATING 4/5

Same as many other reviews - window cracked on the inside due to extreme cold this winter. We called, they sent someone to measure and collect our $75 but here we are 3 months later still living with a cracked window. You can call customer service but they are just a call center and the message goes nowhere. I do have a contact but he's generally as worthless as the call center! They really... Read more

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  • Jul 09
  • Building Products
  • Aurora, Texas
  • Champion Windows Installation
  • 98
  • REVIEW RATING 4/5

We have had trouble with the windows that were installed in 2003 or 2004 we have had the windows to leak ever since they were installed. we have caulked over and over. we have found out due to home repair that we have wood rotten walls inside due to the windows being installed incorrectly. I want someone to call me at 817-223-0234 my husband and I are going to look into suing if this can not be... Read more

Was this review helpful? 1 0

Eight years ago I purchased twenty two replacement windows to date only twenty have been installed. Still waiting for the other two. Now they don't even answer the phone. Add comment

  • Jun 24
  • Building Products
  • West Columbia, South Carolina
  • Windows
  • 331
  • REVIEW RATING 5/5

I ordered 2 windows 9 Jan. 2015,have not recived yet.I was told my windows would be installed on a Friday in March,I got the rooms ready for installation.they called me stating one of the windows was broken so they have to order it again.I asked if they could just replace the window I had that was broke,they said they would get back with me,NEVER DID,I called in Aprill,where are my windows? They... Read more

Was this review helpful? 2 1

Windows are guaranteed when moisture collects between the glass panels. In February a man measured and said a replacement window would be ready in 6 to 8 weeks. I called when it had been 2 months and no window. I was told the order had not been placed, and it would now be 4 to 6 weeks. It is JUNE 23, and I'm still waiting!!! Add comment

  • Jun 23
  • Home Construction and Repair
  • Sevierville, Tennessee
  • Soffit Replacement
  • 350
  • REVIEW RATING 5/5

I contacted Champion back in early May to replace a soffit they came out gave an estimate,I contracted the job,then they came out in June,said they would have to add Down Spouts to the order because they wouldn't work with their eve trough's. I signed another contract for the add. $240,then on 6-23 the Branch Mge calls and said they can't do the jobmbecause they found out in the last 2 wk's they... Read more

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  • Jun 09
  • Building Services
  • Saint Peters, Missouri
  • Window Replacement
  • 287
  • REVIEW RATING 5/5

Several years ago they installed all new windows and siding. It took over six months with constant changes of crews, and inconsistent work quality and style. Outcome not satisfactory. Several years later, windows are cloudy and siding/coil is coming off and not sealed. Filed warranty claim 7/2014 and everyone agreed work unacceptable. They were suppose to complete between 11/2014 and 4/1/15.... Read more

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