Submit ›
or
1.5 Based on 50 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Installers 3
    • Windows 3
    • Honored every commitment they made 1
  • Customers don't like
    • Unresponsivness 6
    • Installation 5
    • Customer service 5

We had Champion install a sunroom in spring 2015. We were very very pleased with the installation but also the installers. Our experience with Champion was a good one from our rep, Mr Leanord, Mr Witt, and the young men who did the installation. Now a year later on one window a small strip of window insulation has peeled off. We have called Champion 30 plus days ago to ask for some assisstance on replacing that strip. To date we have not... Read more

Was this review helpful? 0 0

Windows getting foggy called act like its normal! They should come out and replace the bad Windows ! Add comment

5/2016 - I had my windows and doors installed by Champion 9 years ago and it went OK then but getting the company to fulfill it's service guarantee is not worth the headache. The manager of the Chicago office - a guy named CALEB - is particularly rude and sketchy. I think this place makes most of it's money ripping off unsuspecting home owners after storms, etc and then doesn't fulfill it's obligations. The worst part is their rudeness and... Read more

Was this review helpful? 0 0

SALES PERSON CAME TO MY HOUSE. I WAS JUST LOOKING AS I TOLD HIM. AT THE END HE WANTED THIS SALE AND TOLD ME I WOULD NOT BE BILLED UNTIL AFTER THE INSTALL. RECIEVE THE BILL WITH INTEREST.CALLED CHAMPION ON CAMBELLS RUN ROAD IN PA. THE SALES MANAGER CALLED BACK AND SAID IF YOU WANT TO CANCEL THERE WILL BE 1,800 FEE. THIS MAN COULD CARE LESS THAT HIS STAFF MEMBER LIED JUST TO GET A SALE. CHAMPION SHOULD NOT TELL PEOPLE WHAT THEY WANT TO HEAR AND... Read more

Was this review helpful? 0 1

I bought an atrium door eight years ago. I thought I'd try Champion since the concept sounded great. That is, they manufacture, install, and service their products, therefore no finger-pointing if problems develop. Knowing there was a possibility I'd need replacement windows and doors down the road, this would serve as a test of the company. I'd previously replaced my front entry door and sidelights with a ThermaTru door and that was the biggest... Read more

Was this review helpful? 0 0

Bought house with a Champion Windows Sun Room . Warranty is not covered because I'm a new home owner. Don't stand behind Windows or screens .Have to pay Warranty of $175.00 a year. Then for parts. The worst warranty I have ever come in contact . I would advise anyone not to use this company. After sell you are on your own. Name of company has a big name. But, service forget it. There are other companies in area you may want to try. A little... Read more

Was this review helpful? 0 0

Champion Window knocked off my liscense plate and it popped off their cab corner molding. No structural damage to either vehicles but they're claiming injury have contacted and attorney to sue me. Add comment

We just replaced every window (27 of them including some arches and eyebrows) as just one part of a whole-whole renovation . We signed the contract in mid February with an estimated 6-8 week lead. Four weeks later, they called to tell us they had most of the windows in (all except the shaped ones) and asked if we wanted to get started. We told them "no" since flooring contractors were starting the following week and didn't want two trades... Read more

Was this review helpful? 1 0

I had my initial home quote 10/31/15. I ordered 14 windows, it took till January 30 for installation . Out of the 14 windows 13 were completely wrong. They reordered and replaced them but to this day the bathroom window was not reordered in the correct size and i am still waiting. Does anyone have an email or phone number to the CEO Todd Dickson i believe he is the current one? Read more

Was this review helpful? 0 0

We purchased Champion Windows for our house approximately 10 years ago. One of the reasons we chose Champion was for the warranty. When it came time to make a warranty claim for 3 defective windows, they were more than happy to order new ones and replace them. They never, ever mentioned there would be a $99 trip charge. It was not until the windows were installed and they asked for money. I will admit the warranty states this, however, I... Read more

Was this review helpful? 2 0
Did not find what you were looking for?
 
×
You are reading about Champion Windows Manufacturing.
Filing a new complaint about
×