Champion Windows Manufacturing Complaints and Reviews

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  • Customers like
    • Installers1
    • Very fair1
    • Windows1
  • Customers don't like
    • Installation4
    • Service quality materials3
    • Unresponsivness3

I brought 4 windows from champion. I thought they were very professional when they installed them. Came when they said they would. Everything was great! But don't ever need a service call, then it becomes a nightmare!!!!.I have been attempting since the beginning of July to have a screen repaired, that was measured too small for one of the window. Spoke with Paulette Service Administrator, after... Read more

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14 windows had their seals fail. Garbage warranty does not transfer to new ownets. Add comment

  • Aug 28
  • Building Services
  • Indianapolis, Indiana
  • Windows And Doors
  • 64
  • REVIEW RATING 4/5

BOUGHT NEW WINDOWS 2 YEARS AGO, SEAL BROKE IN THE FRONT WINDOW. I HAVE BEEN CALLING SINCE MARCH FOR A REPLACEMENT WINDOW. EVERY TIME I GET A NEW EXCUSE. FIRST IT WAS, IT IS TAKING A LONG TIME DUE TO THE BAD WINTER WE HAD LAST YEAR. REALLY???? THAT WAS A BAD WINTER?? MAYBE IF YOU ARE FROM THE BAHAMAS! SHE JUST KEEPS TELLING ME IT TAKES AWHILE TO MAKE A CUSTOM WINDOW, WELL IT ONLY TOOK A WEEK TO... Read more

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  • Aug 27
  • Building Services
  • League City, Texas
  • Poor Work
  • 42
  • REVIEW RATING 4/5

We bought our home new in 112008. I have a round window that has leaked since we bought the home. Now four windows the seals need to be replaced. I contacted the builder and they tell me that Champion went out of business. I HAVE A WARRANTY WHEN I BOUGHT THE HOUSE. THE BUILDER AND CHAMPION NEEDS TO HONOR THE WARRANTY THAT WE PAID FOR! I need someone to assist us. We all have Champion windows in... Read more

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  • Aug 19
  • Other
  • Smithfield, Rhode Island
  • Windows
  • 114
  • REVIEW RATING 4/5

We have been calling since February to try to get 2 windows replaced that have broken seals. We bought these windows from Champion years ago. Over the years we've had several seals fail and that never should have happened. In the past they were responsive but now they do not return calls or say they will order them and call us when they are in but months go by and no calls back. No we can... Read more

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  • Aug 10
  • Building Products
  • New Orleans, Louisiana
  • Champion Windows Manufacturing Service
  • 313
  • REVIEW RATING 4/5

We got our windows installed on July 10, 2015. The one issue they did not caulk all windows. Second, I asked our sale man if they can remove window stool on couple of window, he said "yes, of course!" but when crew was installing windows, they said they do not do anything with the trim :(. Third, on some windows we have changed shape, which left a hole in window stool and they covered it up with... Read more

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  • Aug 05
  • Building Services
  • Atlanta, Georgia
  • Champion Windows Installation
  • 213
  • REVIEW RATING 5/5

We spent over $30,000 dollars with Champion windows to replace ALL of our windows and enclose our porch. We love the windows but the porch enclosure is pathetic and unfinished. They simply filled two panels with plywood and did not insulate or cover with siding which they should have done. We have had a very difficult time getting someone to redo this mess now that they have there money. They... Read more

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  • Jul 29
  • Building Products
  • Kyle, Texas
  • Champion Windows
  • 162
  • REVIEW RATING 4/5

they will sell you champion windows and install a total different window bad business piece of *** and with the trim they used on siding leaks in behind the siding because it is not a new construction window, it is a replacement window before you know it water will get behind the trim and ruin your insulation the sill will deteriate over time along with the mold build up all the time while paid... Read more

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  • Jul 09
  • Building Products
  • Bloomfield, Connecticut
  • Champion Window
  • 1
  • 1
  • 354
  • REVIEW RATING 5/5

Same as many other reviews - window cracked on the inside due to extreme cold this winter. We called, they sent someone to measure and collect our $75 but here we are 3 months later still living with a cracked window. You can call customer service but they are just a call center and the message goes nowhere. I do have a contact but he's generally as worthless as the call center! They really... Read more

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  • Jul 09
  • Building Products
  • Aurora, Texas
  • Champion Windows Installation
  • 2
  • 2
  • 171
  • REVIEW RATING 5/5

We have had trouble with the windows that were installed in 2003 or 2004 we have had the windows to leak ever since they were installed. we have caulked over and over. we have found out due to home repair that we have wood rotten walls inside due to the windows being installed incorrectly. I want someone to call me at 817-223-0234 my husband and I are going to look into suing if this can not be... Read more

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