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1.5 Based on 62 reviews
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    • Installers 4
    • Windows 3
    • Very fair 1
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    • Unresponsivness 6
    • Customer service 6
    • Poor management 5
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We asked for a salesman to come to the house for an estimate. The windows were more reasonably priced than anyone else in our area. They called to set up measuring and install in late july for windows and facia for the roof line. The windows are finally in. Still waiting for the install of the facia the management of the facility is very incompetent and has said that they will call back never receive any calls from them. I have to call... Read more

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I've been waiting since mid June for the correct sliding patio screen door to arrive and be installed. You expect me to express myself in 100 words, no wonder your service department is poor and doesn't respond to a simple question (where is my door?) I don't need 100 words to ask where is my door! Its simple and a direct question. yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada yada... Read more

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Gave a estimate on windows in showroom. Then came to our home and the cost was hundreds more. The window seemed strong and well built but we did not go with them. Salesman was a *** and was incensed when we told them no. Money matters in our household.

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Sunroom is not a year old yet. It is leaking through the wall every time it rains, ruining the new carpet that was installed. I paid for gutter gaurds, still has not been installed. Numerous phone calls have been made to the Omaha, NE office with no results. The cedar deck is already falling apart. Do not reccomend Champion Sunroom.

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Absolutely horrible company. Horrible. Top down incompetent, uncaring, unprofessional, unresponsive, sloppy workmanship, super resistant to fixing their problematic work. Not at all the company it once was a decade ago. Wouldn't wish them on an enemy. Would have more mercy than that for an enemy. Read more

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Window glass is distorted and the windows look terrible from the inside and the outside. The frames are huge, ugly and bulky. Outside trim was installed and caulked, which hid the fact that the siding was never re-attached, letting MASS amounts of freezing cold air and insects into the wall space. We discovered this seven years after install. The window areas were so cold that I used packaging tape on every seam on the inside to prevent air... Read more

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Had a roof installed August 2015, the roof began to leak less than 8 months later. Roofing contractors came out and patched the roof up. Less than two months later roof leaked again. Called the roofing contractor, he came out to look at the roof and said he would fix the problem even if he had to replace the roof. Contractor sent someone to my home on July 15th. He said my roof needs to be replaced but he was going on vacation and wouldn't be... Read more

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I purchased all my windows from Champion several years ago and was very happy with the installation and warranty. I had a window break in 2015 and called Champion with the serial # of the window to get replaced. They recently changed their policy and now required an installer to view the window and place the order. They have been out 4 times since Sept of 2016, each time bringing the wrong window and/or a broken window. I have missed work,... Read more

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I had a sunroom done and everything was going well with installation, now a year later i noticed there is condensation that won't go away between the sliding door panels. I've tried calling to set up a service appointment, but that is useless. I can never get to a service rep. and I've left messages with not a single call back in the last two weeks. There was one time I called and told them that I was always getting the voicemail for service and... Read more

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I can't even say enough bad things about this company!! From the receptionist on up, you get NOWHERE!! We ordered a door 3 months ago, but still have not seen it! The first time they went to install it, it was too big! Still waiting for the next door now! Any time I called, and no matter who I talked to, I got a *** story every time! With NO results!!! I haven't ever seen such horrible customer care from any company like this one!! I honestly... Read more

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